Return Policy + Jewelry Care
All prices are in US Dollars.
If you are not satisfied with your purchase, you may exchange your merchandise for a different style or for store credit up to 7 days after receipt. No exchanges or store credits can be given after 7 days of receipt and no returns will be issued after purchasing.
Any items you would like to exchange must be unworn, in its original condition and packaging.
Please note that all resized items are final sale and can not be exchanged or transferred to store credit.
If you would like to request an exchange, please contact us within 10 days of receiving your order and we will issue you an exchange authorization number. Once your EA number has been approved please mail your merchandise back in its original packaging to:
Naranjo 215, Colonia Emiliano Zapata
Puerto Vallarta, Jalisco Mexico 48380
Once we have received your items and can insure that the item has been unworn and is in its original condition, we will issue you a store credit or process your exchange.
Merchandise will be considered final sale after 7 days of receiving your order and will not be eligible for exchange or store credit.
If you have any questions or concerns please feel free to contact us.
Please allow 15-20 business days for shipping to Mexico, USA, Canada, and 30 business days to Europe.
Bunny Shapiro jewelry is water resistant. To maximize the lifespan of your Bunny Shapiro pieces, wear with care.
Use a sterling silver cleaning cloth or silver dip solution to clean the silver parts of your piece. Do not submerge glass seed beads in silver dip solution, as this can damage the color.